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Terms Conditions That Cover Your Account

These Terms & Conditions set out what you agree to when you open and use an msb247com account — from how deposits through PayPal, Venmo, and Play+ are processed to how we handle disputes and account closures.

PayPal, Venmo & Play+ coveredState-law eligibility appliesAccount ownership rules includedWithdrawal conditions statedUpdates notified by email

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TERMS CONTACT

Reach Us About These Terms

If any part of these Terms & Conditions is unclear or you need to dispute an account-level decision, our support team is available through the channels below. Players in Phoenix can use live chat directly from the account dashboard — no phone queue, no hold music. For written records of complex disputes, email is the right route; we acknowledge every message and work through account issues systematically.

Team online

Live Chat

Start a chat session from your account dashboard. Our team responds during operating hours and can escalate terms-related questions to the compliance desk.

Email Support

Send a detailed message to our support address for written correspondence on account disputes, terms clarifications, or withdrawal holds tied to verification.

Help Center

Our self-service Help Center covers the most common terms questions — account ownership rules, PayPal refund timelines, and what triggers a manual review.

What These Terms Actually Cover

msb247com Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

These Terms & Conditions form a binding agreement between you and msb247com the moment you complete account registration. They govern every interaction on the platform — deposits, withdrawals, game participation, and any promotional offer you choose to take. Your account is personal and non-transferable; sharing login

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credentials or opening duplicate accounts violates these terms and may result in suspension. Payments processed through PayPal, Venmo, or a Play+ prepaid card are subject to both our internal transaction rules and the individual terms of those payment providers. Where a conflict exists, our platform rules
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take precedence for account-level decisions, and the payment provider's terms take precedence for funds held within their systems. Eligibility is determined by state law — we do not accept accounts from states where online casino activity is not authorized under local statute. You confirm your eligibility
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each time you log in. Any changes to these Terms will be communicated to your registered email address; continued use of your account after the effective date of an update constitutes acceptance. If you disagree with any revised terms, you have the right to close your
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account before the update takes effect.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

HOW WE OPERATE

Account Security and Data Under These Terms

These Terms & Conditions are not just contract language — they define how we store your data, secure your account wallet, and handle verification. We keep identity documents for the period required by applicable law, then delete or anonymize them. Your account password and any two-factor authentication method you set are your responsibility to protect; we will never ask for your full password over chat or email. Here is what you can expect from us across four key areas.

Data Retention

We retain your identity verification documents and transaction records only as long as required by applicable state or federal rules, then purge or anonymize them per our data schedule.

Account Security

Two-factor authentication is available on every account. If you suspect unauthorized access, use the account lock option in settings or contact live chat immediately to freeze activity.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can manage cookie preferences through your browser settings at any time.

Requesting Changes

To request a correction to your personal data or to close your account permanently, submit a written request via email. We process data-change requests within the window required by applicable law.

Frequently Asked Questions About Our Terms

These are the questions we see most often from people reading through the Terms & Conditions for the first time. Each answer reflects the actual policy — not a summary that glosses over the details.

We update the Terms when our policies or applicable laws change. We send notice to your registered email before updates take effect, so keep that address current in your account settings.

If your state enacts restrictions that affect your eligibility, we will notify you and provide a window to withdraw your balance. Account access is suspended until eligibility is re-confirmed under current state law.

No. These Terms strictly prohibit duplicate accounts. If more than one account is detected under the same identity, both may be suspended and balances reviewed pending verification.

Withdrawals via PayPal or Venmo are processed after identity verification is complete. Our Terms set the required verification steps; the payment provider's own policies govern how funds appear in your external wallet.

You can request a copy of your stored personal data or ask us to delete it by submitting a written request through email support. We respond within the timeframe required by applicable law.

Start with live chat or email support to raise the dispute formally. If the issue is not resolved, the Terms outline an escalation path — your request is logged and reviewed by the compliance team.

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